The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Please ask all questions before purchasing as all sales are final and there are no returns, refunds, or cancellations.
We fully disclose the condition that the items are in, prior to purchase. We provide detailed measurements, descriptions and photographs of each and every item. We are happy to help you in the purchase of your item and we strongly encourage our customers to become familiar with the items they want to purchase, so there is no “Buyer’s Remorse” after the purchase.
Orders are processed and shipped within 3-4 business days after receiving payment. NOTE: Saturdays and Sundays do not count as business days. The day you place your order does not count as a business processing day.
All purchases made via PayPal or Afterpay will only be shipped to the verified billing address on file. If you need shipment to an address other than your billing address, payment must be made via direct bank transfer.
We cannot and do not change shipping addresses, after an order has been placed.
Address Corrections: If you input an incorrect address on the order, you will have to place the order again, with the correct address. Once that second order has been placed, email us with both order numbers, and the full name on the order(s), and we will reimburse the first order, less a processing fee of 10% of the first orders total, which covers the payment processor’s fees charged to us.
We are happy to ship to our International customers via USPS Priority Mail. All items shipped are marked as “Merchandise” on the Customs Form and are declared for full purchase price. Insurance coverage is included in our shipping costs so any loss or damage caused to items during shipment must be resolved with the Post Office.
Taxes, customs and/or import duties, that are charged by your Country, are the direct responsibility of the customer and are in addition to our shipping charges.
If your Country does not show up during the checkout process, please Contact Us to have it added.
Photos included in our listings are actual photos we have taken of the item that is for sale. Our images are taken with pro cameras under professional studio lights and accurately represent the color of the item(s) being sold. Colors may vary, depending on your screen settings, and may differ from the actual color of the item. If you are not familiar with the color of the item, or if you have questions about the color of an item, please ask before purchasing as all sales are final and there are no returns or refunds.
Please keep in mind that if you are purchasing Crystals, Stones, or items made from natural stones, since stones come from the Earth, they can be unevenly shaped, or have bumps, dents, cracks, fractures, etc., on them. These unique markings contribute to the natural beauty of each stone as no two are alike.
The use of stones or crystals as a wellness therapy is one of personal choice. While stones/crystals have been used historically, to relieve or prevent symptoms, the items we sell or recommend on our website, offer no guarantee of results.
Craft Supply US is required to collect sales tax for all merchandise that is shipped for delivery within the State of Florida.
All content and images appearing on this Web site are the property of Craft Supply US, and are copyright ©2023 Craft Supply US. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright ©2023 Craft Supply US.
Sharing Information with Third Parties
Craft Supply US does not disclose your personal information to third parties, except as described in this Policy. Third party disclosures may include sharing such information with non-affiliated companies that perform support services for Craft Supply US, or provide support services for your account or facilitate your transactions with Craft Supply US. Non-affiliated companies that assist Craft Supply US in providing services are required to maintain the confidentiality of such information to the extent they receive it and to use your personal information only in the course of providing such services and only for the purposes that Craft Supply US dictates. We may also disclose your personal information to third parties to fulfill your instructions or pursuant to your expressed consent.
USE OF SITE
Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Craft Supply US reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Craft Supply US believes that customer conduct violates applicable law or is harmful to the interests of Craft Supply US.
VOID WHERE PROHIBITED: Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Craft Supply US reserves the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.